Ferrari Nashville —
Internship
Ferrari Nashville
Internship
Redesigned internal intake flow to reduce friction
and accelerate handoffs.
Redesigned internal intake flow
to reduce friction and
accelerate handoffs.
Ferrari’s buyers are highly specific, so the BDC team needed a clean qualification flow to focus their time on the right leads.
I helped make the sorting process more efficient by supporting the move toward a structure that let reps prioritize faster and assign without hesitation.
This showed me how much internal UX directly affects operational performance. I still apply this approach today, aiming to reduce friction for the user where it matters most.
Ferrari’s buyers are highly specific, so the BDC team needed a clean qualification flow to focus their time on the right leads.
I helped make the sorting process more efficient by supporting the move toward a structure that let reps prioritize faster and assign without hesitation.
This showed me how much internal UX directly affects operational performance. I still apply this approach today, aiming to reduce friction for the user where it matters most.
Ferrari’s buyers are highly specific, so the BDC team needed a clean qualification flow to focus their time on the right leads.
I helped make the sorting process more efficient by supporting the move toward a structure that let reps prioritize faster and assign without hesitation.
This showed me how much internal UX directly affects operational performance. I still apply this approach today, aiming to reduce friction for the user where it matters most.
